“Relationship Strategy is the process of partnering with the customer over a collaborative customer acquisition process and building customer focus to drive solutions to customer needs in a proactive and planned manner”.
This program is designed both for the Deal Pursuit and the Account Management teams, which equips them to assess the current relationship strength, craft an appropriate Relationship improvement plan and deploy the same.
| Lifecycle of RFP or Bidding process |
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Deal Winning Presales/Solutioning Strategies |
| Strategizing & Pre Solutioning Large Deals |
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Common Errors To Avoid While Solutioning |
| Crafting Winning Executive Summary |
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Proposal Evaluation Process |
| Client Orals & Proposal Defense |
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Accelerate Change Together in Bid Process |
| Account Mining, Cross-Sell & Up-sell |
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Customer Relationship Strategy |
| Strategic Thinking for building Compelling Solutions |
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Leveraging Organizational Culture |
| Emotional Intelligence |
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